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FAQ

                                                         Ordering

                                                         How can I track my order?

                                                         You'll get your tracking number and shipping confirmation email when your order is fulfilled. Then you can track your order here Track Your Order.

                                                         How to change or cancel my order?

                                                         Do you need to change or cancel your order? Please contact us: kabinka_game@163.com

                                                         Or contact us directly here: Contact us.

                                                         What payment methods are available?

                                                         You can choose to pay with a credit card (Visa, MasterCard American Express), or choose other methods such as PayPal, Afterpay, Apple Pay, or Google Pay.

 

                                                         Shipping & Delivery

 

                                                         Transportation method and transportation time

                                                         kabinkagame ships your products in (door-to-door shipping):

                                                         Shipping address: Shipped from the USKY5 overseas warehouse

                                                         Address: 7050 New Buffington Road, Florence, Kentucky 4142

                                                         Delivery time: Within 2-7 days

                                                         Shipping time: 2-7 days

 

                                                         What if I receive a damaged item?

 

                                                         You are eligible for a full refund or exchange if we shipped you a defective, damaged, or mis- shipped item.

 

                                                         Please contact us at Return Center and attach photos of the damaged item.

 

                                                         Return & Refund

 

                                                         How to make a return ?

 

                                                         No returns are accepted for non-quality issues on all items in the store.

                                                         If there is any damage to the goods, please provide a picture of the damaged goods, and we will resend it or refund it for you

                                                         Please check our Refunds & Returns Policy for more information

 

                                                         When could I get a refund ?

 

                                                         After applying for a refund, we will Processed within 2-7 business days, please pay attention to the SMS for specific arrival information.